Serve as primary contact for escalated DLP issues.
Own complex cases, ensuring fast, effective resolution.
Perform root-cause analysis and implement long-term fixes.
Collaborate with product, engineering, and cross-functional teams to resolve issues.
Provide regular updates to customers during escalations.

🎯 Requirements

6+ years in technical support
3+ years in DLP/CASB and escalations
Unix/Linux and Windows OS expertise
Practical knowledge of AWS, Azure, or GCP
Deep understanding of data protection principles

🎁 Benefits

Various health plans
Time off for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Engineering Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot