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sql python tableau ai hardware📋 Description
- Serve as final escalation point for hardware and firmware issues, guiding investigations.
- Debug end-to-end across hardware, firmware, gateways, and AI/ML pipelines.
- Analyze telemetry and fleet patterns, turning logs into actionable narratives.
- Lead post-mortems to uncover root causes and key learnings.
- Collaborate with R&D to develop superior customer solutions.
- Lead on-site investigations and beta deployments for next-gen hardware.
🎯 Requirements
- BS in Automotive, Mechanical, or Electrical Engineering or similar.
- 6+ years in technical support, field or systems engineering.
- Proficiency with diagnostic tools: multimeter, oscilloscope, CAN/LIN analyzers.
- Strong electrical fundamentals: voltage, current, resistance, grounding.
- Automotive/industrial electrical systems knowledge (12V/24V).
- Experience in direct customer interaction and 24/7 on-call support.
- Willingness to travel ~25% for on-site investigations.
🎁 Benefits
- Remote and flexible working arrangements.
- Health benefits.
- Career growth and development opportunities.
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