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integrations documentation scripting api internet protocols📋 Description
- Technical troubleshooting across Ashby systems to resolve issues.
- Investigate integration issues, API inquiries, and bugs.
- Leverage integrations expertise to resolve complex issues.
- Collaborate with Engineering to improve the product.
- Create and maintain documentation and knowledge base.
- Drive continuous improvement with customer feedback.
🎯 Requirements
- Technical expertise in software apps, Internet protocols, and scripting.
- Clear verbal and written communication; explain technical concepts.
- Customer-focused with a positive service mindset.
- Team collaboration and proactive problem-solving.
- Adaptable to a dynamic product environment.
🎁 Benefits
- Competitive salary and equity.
- 10-year exercise window for stock options.
- Unlimited PTO with four weeks per year.
- Twelve weeks of fully paid family leave in the US; expansion planned.
- Generous equipment, software, and office furniture budget.
- $100/month education budget with manager approval.
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