Related skills
slack excel erp bi tools gd&t📋 Description
- Monitor and respond to technical inquiries via Misumi’s system.
- Address specs: dimensions, mounting, materials, tolerances, CAD.
- Analyze customer needs; propose alternatives or BOM cross-references.
- Collaborate with customers/suppliers to investigate issues and root causes.
- Coordinate with global HQ for technical inquiries and evaluations.
- Update product pages on the e-commerce platform with accurate data.
🎯 Requirements
- Bachelor’s degree in Mechanical or Industrial Engineering or related field.
- 4+ years in product support engineering; structural/framing/fastener experience.
- Strong verbal and written English communication.
- Self-motivated, detail-oriented; able to manage multiple tasks.
- Understanding of manufacturing processes; proficient in 3D CAD and GD&T.
- ERP systems familiarity; experience with e-commerce catalog management.
🎁 Benefits
- Inclusive culture emphasizing respect, honesty, collaboration, growth.
- People-first team with strong, empathetic collaboration.
- Always learning mindset and ongoing staff development.
- Opportunities to help build a world-class organization.
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