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slack excel erp gd&t outlook📋 Description
- Monitor and respond to technical inquiries via Misumi's system platform.
- Address product questions: specs, dimensions, materials, tolerances, CAD data.
- Analyze customer requirements and recommend alternatives using BOM cross-referencing.
- Collaborate with customers and suppliers to investigate product issues and determine root causes.
- Update product pages on the e-commerce platform from manufacturer's catalogs.
- Support product managers with technical and operational coordination.
🎯 Requirements
- Bachelor's degree in Mechanical or Industrial Engineering.
- 4+ years in product support engineering; structural/fastener experience a plus.
- Strong verbal and written English communication.
- Self-motivated, detail-oriented, able to multitask.
- Solid understanding of manufacturing processes and equipment.
- Working knowledge of 3D CAD software and GD&T.
🎁 Benefits
- Collaborative team culture focused on growth.
- Respect, honesty, and collaboration at work.
- Always-learning mindset with ongoing development.
- Global, cross-cultural teamwork opportunities.
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