Related skills
zapier python zendesk vue.js sip📋 Description
- Partner with product and engineering to resolve bugs.
- Prioritize customer requests and document APIs across apps.
- Six-month contract with hybrid Bengaluru office.
- Lead incident management and post-incident reviews.
- Develop internal tools to improve developer experience.
- Collaborate across support, QA, and product teams.
🎯 Requirements
- 5+ years in supporting large-scale distributed SaaS systems.
- Strong English communication and empathy for customers.
- Attention to detail and a passion for quality.
- Experience with Python and full-stack development.
- Networking knowledge; HTTP and SIP basics.
- Experience with CRM/API integrations (Zapier, Zendesk, Salesforce).
🎁 Benefits
- Competitive benefits and training program.
- Inclusive offices and collaborative culture.
- Great Place to Work-certified company.
- Opportunities to grow with a fast-growing team.
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