Related skills
crm bigquery redshift snowflake sql📋 Description
- Accelerate self-service success
- Guide trial users to value via scalable programs
- Direct customers to resources that resolve blockers without 1:1 intervention
- Deliver targeted customer interventions for accounts with friction or blockers
- Drive trial-to-paid conversions with PGP guidance
- Run scalable programs to activate and expand at scale
🎯 Requirements
- Experience: 1–2 years in customer success, enablement, or similar
- Customer-centric mindset: diagnose friction and provide scalable solutions
- Technical proficiency: SQL, APIs, cloud data warehouses (Snowflake, Databricks, BigQuery, Redshift)
- Program builder: experience running webinars, labs, training, or events
- Analytical skills: comfortable using CRM and product analytics
- Collaboration: partner with cross-functional teams to improve customer outcomes
🎁 Benefits
- 100% employer-paid medical insurance
- Generous PTO, sick time, parental leave, holidays
- RSU stock grants
- Professional development opportunities
- Monthly cell phone stipend
- Mental health support platform access
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