Become a deep expert on Enterpret APIs, data pipelines, AI workflows, and integrations
Handle complex technical questions from customers beyond basic support
Debug real customer setups when data misaligns or pipelines break
Work with Solution Architects to understand customer architectures and risks
Translate customer problems into clear inputs for Product and Engineering
Identify patterns in customer issues and push for better tooling and AI workflows

🎯 Requirements

Strong technical curiosity and comfort with software systems
Understand APIs, data flows, and product behavior even if not writing large features
Clear communication when explaining tech issues to customers and internal teams
High ownership and persistence when things break or do not make sense
Desire to learn fast and grow into bigger responsibilities
Prior internship, project, or early career experience in software, data, QA, support engineering, or technical roles

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