Related skills
analytics ai apis knowledge management conversational ai📋 Description
- Enable customers to solve business challenges with NiCE solutions.
- Define technical strategies using NiCE’s CS Automation portfolio.
- Develop and deliver CCaaS demos focused on conversational AI and analytics.
- Interface with sales, engineering and product to incubate solutions.
- Define strategic objectives and map to AI-driven features.
- Be a Digital & Analytics domain expert advising business and IT leaders.
🎯 Requirements
- Bachelor's degree in a related technology field; MBA preferred.
- 7+ years in solutions engineering, sales architecture, or data.
- 7+ years of consulting or customer engagement in software sales.
- Strong knowledge of CCaaS, AI, analytics, and omnichannel solutions.
- Experience with Enterprise SaaS, APIs, and integrations.
- Proficiency in HTML, JavaScript, CSS, and browser dev tools.
- Excellent business acumen and ability to manage multiple projects.
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