Product Owner – Customer Communication (Payer)

Added
7 days ago
Type
Full time
Salary
Salary not provided

Related skills

saas scrum agile ai email

📋 Description

  • Lead one scrum team for customer communication features
  • Deliver mobile and multilingual email/texting updates
  • Own backlog, drive iterative execution and value
  • Translate customer needs into user stories and acceptance criteria
  • Collaborate across product, engineering, UX, and data
  • Measure impact and iterate based on results

🎯 Requirements

  • BA/BS degree in technical, business, or quantitative fields preferred
  • 1-5 years in Product Owner, Business Analyst, or related SaaS role
  • Strong backlog management and sprint execution
  • Hands-on Agile/Scrum; CSPO or similar certification preferred
  • Experience with customer communication systems/workflows
  • Analytical thinker using product analytics to justify priorities
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