Related skills
slack datadog pagerduty sql grafana📋 Description
- Support bug fixes and product feedback, with production support.
- Partner with Customer Support to diagnose and resolve user issues.
- Proactively communicate ongoing issues for visibility across GTM teams.
- Gather and analyze product data to surface trends and feedback.
- Support systems that improve visibility of the product roadmap to stakeholders.
- Compile reports on recent feature requests and upcoming launches.
🎯 Requirements
- 1-2 years of project management, operations or product management experience.
- Experience with Shortcut, Productboard, and Slack.
- Experience with Datadog, Grafana, PagerDuty.
- Comfort with Google Apps or Microsoft Office.
- Familiarity with agile and waterfall product management methodologies.
- Experience with QA and logging/tracking bugs for Product/Engineering teams.
🎁 Benefits
- Fully distributed team with a permanent remote setup.
- Home office stipend, phone and internet reimbursement, coworking membership.
- Health, dental, vision, disability, and life insurance for employees and dependents.
- 401(k) with employer contributions.
- Equity opportunities.
- 4+ weeks of PTO, 13 paid holidays, and paid parental leave.
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