Related skills
payments data analysis partnership management operations management open banking📋 Description
- Scale Monzo’s core payments offering with robust, scalable ops.
- Build robust operational processes across Faster Payments, Bacs, Open Banking.
- Collaborate with Transfers and Open Banking product teams.
- Manage external partnerships and supplier performance.
- Voice of the customer; champion Customer Operations across functions.
🎯 Requirements
- Deep UK payment systems expertise: Faster Payments, Bacs, Open Banking.
- Proven ability to build and scale robust, complex operational systems.
- Experience managing external partnerships with cross-functional teams.
- Strong data-driven decision making and multi-stakeholder project management.
- Proactive, self-starting mindset with strong ownership; comfortable with technical details.
🎁 Benefits
- London or UK distributed role with remote work.
- £1,000 learning budget each year for books and courses.
- Macbooks provided and support for home setup.
- Flexible hours and remote-friendly culture.
- Full benefits details on the Monzo careers page.
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