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slack zapier jira confluence chatgpt📋 Description
- Own and evolve SIFT system: AI-driven insights from feedback.
- Design and maintain feedback, NPS, and insight pipelines.
- Coordinate KPI, SLA, and delivery metrics across Product and Engineering.
- Improve delivery velocity, quality, and predictability.
- Support rollout and adoption of AI tools, measuring usage.
- Reduce CTO/PGM workload by absorbing admin and tooling work.
🎯 Requirements
- Strong operational and systems thinking
- Turn messy inputs into clear outputs
- Clear written and verbal communication
- Experience working with Product and Engineering teams
- Product Ops, Engineering Ops, or TPM experience
- Delivery analytics or developer tooling exposure
- Experience supporting CTO or Heads of Product/Engineering
- Experience in scaling or high-growth environments
🎁 Benefits
- Competitive, performance-based remuneration
- Equity options
- 20 days paid annual leave plus sick, carer’s, and compassionate leave
- Paid parental leave: 16 weeks primary, 6 weeks secondary
- Professional growth budget and transparent career development framework
- Laptop and home-office setup budget
- Flexible work - remote or hybrid
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