Product Operations Lead (Starlink Product Growth)

📋 Description

• Streamlines workflows; challenges requirements; simplifies procedures.
• Improves cross-team and customer-facing processes.
• Creates and maintains docs to implement process improvements.
• Implements data management workflows to reduce admin overhead.
• Develops internal customer strategies and ensures clear communication.
• Builds tools to communicate schedules and track progress toward goals.

🎯 Requirements

• Experience with Starlink consumer customer tools and systems.
• Technical knowledge of Starlink areas (satellites, ground network, user terminals).
• Ability to synthesize requirements and propose smart solutions.
• Excellent written and verbal communication with stakeholders.
• Experience with high-volume consumer product.
• Understanding of root cause analysis.
• Six Sigma or lean concepts experience.

🎁 Benefits

• Stock options and long-term incentives.
• Medical, vision and dental coverage.
• 401(k) retirement plan.
• Disability and life insurance.
• Paid parental leave and employee discounts.
• 3 weeks vacation and 10+ holidays; 5 sick days per year for exempt.