Related skills
kpi ai infrastructure governance apm📋 Description
- Own major Custom Metrics initiatives, incl AI governance and cross-product expansion.
- Conduct customer conversations, analyze usage data, and synthesize insights.
- Drive end-to-end execution from concept to launch and iteration.
- Define and track metrics for adoption, usage, retention, and customer satisfaction.
- Partner with Engineering and Design to scope solutions and trade-offs.
- Collaborate with adjacent product teams to align roadmaps and integrations.
🎯 Requirements
- 3 to 5 years of product management in technical B2B SaaS or platform products.
- Proven ownership of a product area or major feature set, from discovery through delivery.
- Strong product discovery: interview customers, analyze usage data, translate insights.
- Strong technical aptitude; partner with engineers on infrastructure or data-heavy products.
- Experience defining KPIs and using data to guide prioritization and impact.
- Clear, concise communicator who aligns cross-functional partners and maintains momentum.
🎁 Benefits
- New hire stock equity (RSUs) and ESPP
- Continuous professional development, product training, and career pathing
- Intra-departmental mentor and buddy program
- An inclusive company culture, ability to join our Community Guilds
- Access to Inclusion Talks, our internal panel discussions
- Free, global Spring Health benefits for employees and dependents age 6+
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