Product Knowledge Manager Internship

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less than a minute ago
Type
Internship
Salary
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๐Ÿ“‹ Description

  • Handle internal requests from CS Care, Sales, Onboarding; qualify, prioritize, triage.
  • Investigate bugs: reproduce, document, and escalate with logs and context.
  • Collaborate with Product and Tech to implement solutions; measure impact.
  • Design onboarding and ongoing training; tailor paths per role.
  • Create and maintain Notion docs (articles, videos, quizzes) with metrics.
  • Coordinate internal comms around new features for 100+ teammates.

๐ŸŽฏ Requirements

  • Junior profile (0โ€“2 years) or end-of-studies.
  • Engineering/CS background or econ/finance Master; APIs, JSON; VS Code.
  • Initial PM/product/tech support or ticketing experience.
  • Comfortable with rapid context switching.
  • Fast-paced env; owner mindset; follow topics to completion.
  • Fluent English; Italian/French/German a plus.

๐ŸŽ Benefits

  • Internship in Milan at a fintech scale-up (8 countries, 8k+ customers).
  • Core product role with cross-functional exposure (Tech, Product, CS, Sales, Marketing).
  • PM springboard: PKMs moving to PM roles.
  • Exposure to high-level topics: banking connectivity, reliability, scaling.
  • Milan office, meal vouchers, health insurance, talent investment.
  • Start date: September.
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