Product Knowledge Manager DI (VIE)

Added
1 day ago
Type
Internship
Salary
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json notion rest apis postman open banking

๐Ÿ“‹ Description

  • Handle internal requests from CS Care, Sales, Onboarding; triage.
  • Investigate product bugs: reproduce, document, escalate with logs.
  • Partner with Product/Tech; measure impact for internal users.
  • Design training sessions; onboarding and learning paths.
  • Build internal docs in Notion; articles, videos, quizzes; metrics.
  • Coordinate internal comms on new features; brief 100+ teammates.

๐ŸŽฏ Requirements

  • 0-2 years; APIs, JSON; VS Code; Notion.
  • Engineering/CS or Master's in econ/finance with tech/banking focus.
  • PM/product/tech support/ticketing experience.
  • Comfort with context switching in a fast-paced env.
  • Owner mindset; see topics through to end; prioritize.
  • Fluent English; Italian/French/German a plus.

๐ŸŽ Benefits

  • Internship in Milan at a fintech scale-up.
  • Role at the heart of the product with cross-functional exposure.
  • PM springboard: PKMs advance to PM roles.
  • High-level discussions on banking connectivity and scaling.
  • Milan offices, meal vouchers, health insurance.
  • Start date: September.
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