Related skills
slack data analytics business intelligence sql📋 Description
- Become a deep expert in the Omni product and best practices
- Assist customers and partners via Slack, acting as frontline support
- Provide proactive, high-quality technical support with creative solutions
- Stay up to date on product improvements and roadmap
- Advocate for customer needs in product and engineering discussions
- Surface feature requests and reproduce/report bugs
🎯 Requirements
- Love learning and problem solving; enthusiastic about helping and teaching others
- Strong communication skills, both written and oral
- Desire to work directly with customers on a daily basis
- Passionate about working with and talking about data
- Strong SQL skills; knowledge of SQL for analytics
- 1+ years experience in data analytics and/or business intelligence preferred
🎁 Benefits
- Health, dental, and vision insurance
- 401(k) Plan
- Unlimited PTO
- Hybrid schedule: 3 days/week in San Francisco office
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!