Related skills
salesforce zendesk microsoft office apis g-suite📋 Description
- Develop in-depth knowledge of the Klaviyo platform
- Provide high-quality product support via email, chat, and phone
- Communicate with both technical and non-technical end users
- Diagnose software issues and resolve escalated customer problems
- Document troubleshooting steps and resolutions
- Use AI to transform workflows and build smarter processes
🎯 Requirements
- Thoughtful communicator with strong written and verbal skills
- Creative problem-solver focused on customer outcomes
- Self-motivated, eager to learn and collaborative
- Adaptable to changing priorities
- Familiar with Microsoft Office, G-Suite, Zendesk, Salesforce, and APIs
- Experience with email marketing and ecommerce platforms
🎁 Benefits
- Generous benefits
- Accommodations as needed
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