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crm json apis whatsapp a2p 10dlc📋 Description
- Onboard customers for Phone Numbers, WhatsApp, and A2P 10DLC.
- Support via calls, email, SMS, and WhatsApp to resolve setup issues.
- Help customers purchase, configure, and verify numbers and WhatsApp.
- Conduct webinars and one-on-one onboarding sessions.
- Troubleshoot technical/setup issues with internal teams.
- Proactively guide customers with incomplete onboarding.
🎯 Requirements
- 3+ years in customer onboarding or equivalent.
- Hands-on experience with Phone Numbers and WhatsApp (preferred).
- Basic understanding of APIs, JSON, and messaging workflows.
- Experience across calls, email, SMS, and WhatsApp.
- Familiarity with CRM or ticketing systems.
- Excellent communication and presentation skills.
- Ability to work independently and manage multiple relationships.
🎁 Benefits
- Global remote-first environment.
- Opportunity to scale a B2B SaaS product.
- Well-funded and profitable company.
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