Related skills
google sheets apple app store kpis sops playbooks📋 Description
- Own the Branded Apps lifecycle: onboarding to retention.
- Lead Product Enablement Specialists through app deployments.
- Define enablement processes, KPIs, and success metrics.
- Design end-to-end workflows, SOPs, and escalation plans.
- Collaborate with Product, Eng, QA, Support, CS on deployments.
- Own onboarding/deployment reporting: timelines and retention metrics.
🎯 Requirements
- 7+ years in Product Enablement or related roles; 2+ years leading teams.
- Mobile app deployment exp: Apple App Store & Google Play.
- Experience defining/tracking operational KPIs and enablement metrics.
- Strong process design, docs, and scaling; troubleshoot deployments.
- Proficient with dashboards and Google Sheets for reporting.
- Excellent communication and stakeholder management.
🎁 Benefits
- Remote, global, remote-first environment.
- Equal Opportunity Employer with inclusive culture.
- Opportunity to scale a B2B SaaS startup and learn at scale.
- Well-funded and profitable company.
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