Product Customer Success Manager (Vehicle Intelligence)

Added
5 days ago
Type
Full time
Salary
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Related skills

salesforce fleet gainsight vehicle intelligence outpost

πŸ“‹ Description

  • Lead adoption initiatives for Vehicle Intelligence products
  • Design engagement anchors: Office Hours, Roundtables, User Groups
  • Build reference and champion networks across customers
  • Lead Vehicle Intelligence Product User Group experiences
  • Develop scalable onboarding and advocacy programs
  • Collaborate with Marketing, Product, and Sales on messaging

🎯 Requirements

  • 5+ years in Customer Success, Product Engagement, or related SaaS/enterprise tech
  • Vehicle Intelligence or Axon ecosystems experience preferred
  • Excellent presentations and product value storytelling
  • Lead digital and community adoption programs at scale
  • Salesforce proficiency; familiarity with Gainsight, Jira, Quip
  • Strong facilitation, cross-functional collaboration, and data fluency

🎁 Benefits

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Learning & Development programs
  • Base pay range: USD 103,500 – 165,600
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