Related skills
data analysis saas prompt engineering excel genai📋 Description
- Own enterprise customers, ensure value realization and renewal risk is managed
- Analyze customer data to identify trends, risks, and opportunities
- Translate data into executive-ready insights and recommendations
- Build customer success plans aligned to business outcomes and KPIs
- Define and evolve AI-driven journeys delivering measurable value
- Lead Quarterly Business Reviews, presenting performance insights and next-step recommendations
🎯 Requirements
- Bachelor's degree
- Experience managing enterprise or strategic accounts
- Experience managing complex, customer-facing projects
- Experience creating customer-facing or internal technical specifications or requirements docs
- Strong analytical skills; comfortable with raw data in Excel
- Ability to explain data-driven insights clearly to non-technical audiences
🎁 Benefits
- NICE-FLEX hybrid model: 2 days in office, 3 days remote
- Global growth-focused team with internal career opportunities
- Collaborative, fast-paced work environment
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