Product Customer Success Manager

Added
9 days ago
Type
Full time
Salary
Salary not provided

Related skills

data analysis saas ai excel genai

๐Ÿ“‹ Description

  • Partner with enterprise clients to ensure value from Proactive AI Agent.
  • Own outcomes across complex, strategic accounts.
  • Analyze customer data to identify trends, risks, opportunities.
  • Build and maintain customer success plans aligned to KPIs.
  • Define and evolve AI-driven journeys delivering measurable value.
  • Lead cross-functional delivery with Professional Services, Product, and Sales.

๐ŸŽฏ Requirements

  • Strong data analysis skills with customer-facing experience
  • Ownership of outcomes across complex, strategic accounts
  • Ability to translate data into executive-ready insights
  • Experience designing GenAI/AI-driven customer journeys
  • Bachelor's degree
  • Strong communication and stakeholder management
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