Product & Customer Learning Manager

Added
17 minutes ago
Type
Full time
Salary
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Related skills

lms instructional design storyline scorm lessonly

πŸ“‹ Description

  • Lead internal and external enablement for GTM teams and customers.
  • Build learning journeys for multiple personas across internal and external audiences.
  • Design end-to-end content: SCORM modules, decks, videos, job aids.
  • Author and publish SCORM courses to Sift's LMS with tracking.
  • Deliver live and virtual training: onboarding, launches, workshops, briefs.
  • Run product enablement around launches: readiness criteria and assets.

🎯 Requirements

  • 6+ years in L&D/Enablement/Instructional Design in B2B SaaS.
  • Proven track record launching multi-persona learning programs from scratch.
  • Experience leading large-scale enablement across employees and customers.
  • Hands-on SCORM content creation experience.
  • Strong instructional design with measurable program outcomes.
  • Experience administering and optimizing LMS (Absorb, Lessonly) and integrations.
  • Excellent facilitation and executive communication.
  • Bachelor's degree or equivalent; ATD CPTD/CPLP certifications a plus.
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