Product & Customer Enablement Lead

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

saas ai knowledge management content platforms product enablement

πŸ“‹ Description

  • Translate priorities into product & customer enablement programs.
  • Lead and develop talent; guide a high-performing enablement/product team.
  • Drive launch readiness; build scalable readiness programs.
  • Strengthen product knowledge at scale; own guides and enablement.
  • Create segment-based enablement; tailor formats for B2B/Enterprise.
  • Scale self-service & help content; improve Help Center.

🎯 Requirements

  • Leadership and Talent Development: 3+ years leading high-performing teams.
  • Domain Expertise: 5+ years in Product Enablement, Customer Education, or Knowledge Management (SaaS).
  • Enablement Strategy: building scalable operating models.
  • Product Education Focus: deep expertise in Product Enablement or Customer Education.
  • Cross-Functional Influence: partnerships across Product, Engineering, CX.
  • Operational Excellence: data-driven with enablement platforms; AI workflows a plus.

🎁 Benefits

  • Diverse and internationally distributed team.
  • Hybrid work, flexible hours.
  • Virtual Shares: ownership mindset.
  • Regular in-person team events.
  • Monthly full-day hacking sessions.
  • 30 days of annual leave.
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