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saas ai knowledge management content platforms product enablementπ Description
- Translate priorities into product & customer enablement programs.
- Lead and develop talent; guide a high-performing enablement/product team.
- Drive launch readiness; build scalable readiness programs.
- Strengthen product knowledge at scale; own guides and enablement.
- Create segment-based enablement; tailor formats for B2B/Enterprise.
- Scale self-service & help content; improve Help Center.
π― Requirements
- Leadership and Talent Development: 3+ years leading high-performing teams.
- Domain Expertise: 5+ years in Product Enablement, Customer Education, or Knowledge Management (SaaS).
- Enablement Strategy: building scalable operating models.
- Product Education Focus: deep expertise in Product Enablement or Customer Education.
- Cross-Functional Influence: partnerships across Product, Engineering, CX.
- Operational Excellence: data-driven with enablement platforms; AI workflows a plus.
π Benefits
- Diverse and internationally distributed team.
- Hybrid work, flexible hours.
- Virtual Shares: ownership mindset.
- Regular in-person team events.
- Monthly full-day hacking sessions.
- 30 days of annual leave.
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