Related skills
slack process improvement jira supply chain order management📋 Description
- Manage daily order processing to vendors and ensure on-time delivery.
- Resolve order exceptions with cross-functional teams to mitigate delays.
- Monitor metrics to ensure orders meet Service Level Objectives (SLOs).
- Collaborate with Ops, Customer Success, CX, Product, and Sales; report status.
- Drive process improvements and documentation to boost efficiency.
- Become SME for vendor workflows and order systems.
🎯 Requirements
- 2+ years in operations, procurement, or supply chain.
- Hands-on ordering, lead times, and vendor coordination.
- Proficient with JIRA, Slack, and Retool (or similar tools).
- Strong analytical and troubleshooting skills for process efficiency.
- Bachelor's degree in a related field (preferred).
- Clear written and verbal communication for a global team.
- Proactive problem-solving and ability to juggle priorities.
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