Process condolence requests, including sending packages and updating employee records.
Ensure QMSCO compliance and accurate recordkeeping.
Handle benefit appeals and POA documentation.
Validate L564 Medicare requests and related forms.
Maintain compliance records and support audits per QMSCO standards.
Provide empathetic, responsive life-event support.

🎯 Requirements

Bachelor's degree in HR, Business Admin, or related field (or equivalent).
1–2 years HR operations or administrative support experience.
Proficiency with HRIS and Microsoft Office Suite.
Basic understanding of benefits processes and compliance requirements.
Strong attention to detail and ability to handle confidential information.
Empathetic and effective communication skills.

🎁 Benefits

Comprehensive benefits package for full-time/part-time roles.
Remote-friendly work environment.
Equal opportunity employer with inclusive culture.

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