Related skills
sql excel workflow six sigma process mapping📋 Description
- Streamline delete processes; improve workflows across teams and customers
- Coordinate Customer Connections sessions; document observations; ensure problem fixes
- First point of contact for executive escalations; resolve problems quickly; identify root causes
- Triage active issues; engage stakeholders; drive systemic fixes
- Design, implement, and measure A/B tests; inform scale changes
- Partner with cross-functional teams to define handoffs; simplify processes
🎯 Requirements
- Bachelor's degree or 4+ years in customer operations, supply chain, or manufacturing
- 2+ years of process improvement in related environment
- Experience running A/B tests
- Data analysis: Excel, VBA, or SQL
- Six Sigma or lean manufacturing experience
- Excellent written and verbal communication with stakeholders
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