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program management gdpr lean six sigma dispute management regulation z📋 Description
- Lead cross-functional programs aligned with servicing strategy, OKRs, and priorities.
- Build roadmaps; track KPIs, timelines, and budgets.
- Partner with senior leaders, product, engineering and ops to drive impact.
- Establish stakeholder engagement; provide executive-ready updates.
- Apply Lean Six Sigma to identify root causes and raise quality.
- Own end-to-end lifecycle of process and product changes; ensure adoption.
🎯 Requirements
- 5+ years in Program Management or Continuous Improvement.
- 3+ years in dispute management in fintech; scaling ops.
- Subject matter expert on Reg E, Reg Z, GDPR.
- Experience with Visa operating rules.
- Certification in Six Sigma, Project Management or Design Thinking.
- Proven track record leading large cross-functional initiatives.
🎁 Benefits
- CAD 102,000 - 142,000 base pay per year.
- Equity rewards and ESPP.
- 100% subsidized health, dental, and vision for you and dependents.
- Flexible Spending Wallets for tech, food, lifestyle.
- Generous vacation and holidays.
- ESPP participation as part of compensation.
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