Related skills
looker salesforce subscription roi maestro📋 Description
- Provide real-time support for web and app experiences, guiding Pros through profile management.
- Conduct high-level discussions on Pay-per-Lead and Subscription products, explaining ROI.
- Maintain up-to-date knowledge of Angi products, policies, and challenges.
- Own KPIs including Productivity, QA, and Resolution rates.
- Triage unresolved issues to cross-functional teams and share voice of the Pro.
- Participate in coaching sessions to turn feedback into skill-building.
🎯 Requirements
- 1-2+ years in high-volume inbound support or account management in Tech/SaaS.
- Navigate tools like Salesforce, Maestro, and Looker while troubleshooting mobile apps.
- Exceptional verbal and written communication for escalations.
- Explain small business policies with a partner mindset.
- Self-starter with focus in a fast-paced environment and independent problem solving.
- Preferred availability to cover 10:00am-6:30pm ET or 10:30am-7pm ET.
🎁 Benefits
- Company Equity
- Full medical, dental, vision package
- Generous PTO including personal, vacation, volunteer time and flexible holidays
- Pet discount plans
- 401K with company match
- Technical equipment (laptop) provided
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!