Translate business and technical requirements into scalable solutions
Design and develop integrations between Genesys Cloud and backend CRM/db systems
Develop and maintain core PureCloud handlers and integrations
Conduct unit, functional, and integration testing
Deploy applications in client environments
Monitor errors and participate in on-call rotations

🎯 Requirements

Deep expertise in Genesys Cloud CX (PureCloud) development
Experience with Genesys Engage / Cloud / Multi-Cloud platforms
Strong understanding of CCaaS architectures
Proficiency with .NET Framework
Professional experience with integration services (XML, SOAP, REST, TCP/IP, JavaScript, JSON, HTML)
Bachelor's degree in Computer Science, Business, or related field

🎁 Benefits

Great Place To Work 2024-2025 certification
Equal opportunity employer
Diverse and inclusive workforce

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