Related skills
forecasting analytics excel power bi📋 Description
- Own workforce planning and capacity modelling framework across Operations.
- Translate demand into staffing and FTE models.
- Build short- to long-term capacity plans aligned to forecasts.
- Model scenarios for demand volatility, automation, productivity, and service levels.
- Identify staffing gaps, surpluses, redeployment, and risk.
- Lead demand forecasting across operational queues.
🎯 Requirements
- 5+ years in workforce planning, capacity modelling, or ops analytics.
- Experience turning forecasts into staffing and investment decisions.
- Expertise designing and governing analytical models and planning frameworks.
- Experience selecting or implementing workforce analytics tooling.
- Advanced Excel and Power BI; exec dashboards.
- Proven ability to influence senior stakeholders using data-driven insight.
🎁 Benefits
- Market-competitive salary
- Annual bonus opportunity
- Global career growth opportunities
- Flexible approach to work
- Generous health, disability, life insurance
- Paid holidays and life-event leave
- 3 wellness days per year
- Paid volunteering opportunities (5 days per year)
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