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analytics excel power bi stakeholder engagement workforce planning📋 Description
- Own workforce planning and capacity modelling framework across Operations.
- Translate demand into staffing and FTE models; build short/medium/long-term plans.
- Lead demand forecasting across operational queues; model scenarios.
- Deliver executive-ready analytics and dashboards (Excel, Power BI).
- Define functional requirements with Operations, Finance, HR, Data, and Technology; evaluate tools/vendors.
- Support intraday decisions and analyze utilization and productivity trends.
🎯 Requirements
- 5+ years in workforce planning, capacity modelling, or ops analytics.
- Forecasting experience translating demand to staffing and investment decisions.
- Expertise designing and governing analytical models and planning frameworks.
- Experience selecting or implementing workforce analytics tooling.
- Advanced Excel and Power BI; executive-ready dashboards.
- Proven ability to influence senior stakeholders with data-driven insights.
🎁 Benefits
- Flexible approach to work (6-10 days per month in the office)
- Generous insurance (health, disability, life)
- Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
- Work from abroad 60 days per year
- 3 wellness days per year
- Paid volunteering opportunities (5 days per year)
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