Principal, Web Platform & Experience Strategy

📋 Description

• Define 12–24 month roadmap for headless CMS, components, and Core Web Vitals.
• Lead WordPress-to-Contentful migration, content modelling, redirects, author enablement, and AI tools for updates.
• Partner with Product to shape platform strategy and technical roadmap.
• Own and report on site health, Core Web Vitals, performance, and conversion metrics.
• Oversee web production pipeline to align updates and deployments with goals.
• Establish scalable operating model for Chime.com enabling cross-functional teams to request, prioritize, and launch pages.

🎯 Requirements

• 8+ years running large-scale or headless CMS platforms (Contentful, Storyblok, Sanity, Strapi, or WordPress headless).
• Strong knowledge of Core Web Vitals, caching strategies, and performance-tuning techniques.
• Hands-on experience with technical SEO, structured data, and web accessibility.
• Proven skill in writing product requirements, prioritising backlogs, and running agile rituals.
• Ability to translate technical details for non-technical partners and keep projects moving.
• Comfort working with GA4, Looker, Google Search Console, and collaborating with data teams on reporting.
• Experience leading or supporting a CMS migration is a plus.

🎁 Benefits

• In-office policy: four days in the office and Fridays from home, plus remote options.
• In-office perks including backup child, elder, and/or pet care, plus subsidized commuter benefit.
• Competitive salary based on experience.
• 401k match plus comprehensive medical, dental, vision, life, and disability benefits.
• Generous vacation policy and company-wide Chime Days.
• Up to 24 weeks parental leave for birthing parents and 12 weeks for non-birthing parents.