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fintech ai ux research qualitative methods quantitative methods📋 Description
- Establish and scale a UX research practice across product teams
- Lead cross-functional research initiatives shaping product strategy
- Enable designers and PMs with toolkits, templates, and best practices
- Build research infra: recruitment pipelines, research repositories, and insight-sharing systems
- Partner with Product, Engineering, and Consumer Insights to ensure research informs product decisions
- Balance speed and rigor by prioritizing timely, actionable insights
🎯 Requirements
- Bachelor’s degree in HCI, Psychology, Sociology, Statistics, or related field (or equivalent)
- 8+ years UX research experience using qualitative and quantitative methods
- Experience building or scaling a UX research practice with processes/tools
- Demonstrated experience leading research that influenced product strategy or roadmap decisions
- Experience working in complex, multi-product environments
- Preferred Qualifications: fintech knowledge; regulated data; AI tools; cross-functional influence
🎁 Benefits
- Competitive compensation: base pay, bonus, and equity
- 401(k) with Upstart matching up to $15k
- ESPP with discounted stock options
- Medical, dental, and vision coverage
- Paid time off, sick and safe time, holidays
- Paid family and parental leave and wellness programs
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