Establish the research function at Ethos with processes and operations.
Lead strategic research across complex B2B journeys (agent tools, onboarding).
Develop and maintain a panel of agents for qualitative and quantitative research.
Deeply understand multi-step workflows, compliance constraints, and multi-user systems.
Build scalable research frameworks for continuous discovery and feedback.
Lead mixed-method studies using surveys, behavioral data, and experiments.

🎯 Requirements

7+ years in user research, esp. B2B SaaS or enterprise.
Proven track record establishing and scaling research functions.
Experience with qualitative and quantitative methodologies.
Ability to translate insights into actionable roadmap.

🎁 Benefits

Remote-friendly work environment.
Opportunity to build and scale a global research function.
AI-enabled tools to accelerate learning.
US benefits details on Ethos careers page.

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