Related skills
cloudformation cdk aws lambda amazon connect amazon lex📋 Description
- Design scalable AWS contact center solutions
- Build customer-facing demos and POCs
- Create reusable technical assets and accelerators
- Produce architecture diagrams and delivery plans
- Support RFP/RFI responses with technical estimates
- Collaborate with Solutions Architects to refine designs
🎯 Requirements
- 7+ years in technical pre-sales or solutions engineering
- Bachelor's degree in Computer Science, Engineering, or related field
- Hands-on experience with Amazon Connect
- Strong AWS knowledge: Lambda, Lex, S3, DynamoDB
- Infrastructure as Code: CloudFormation/CDK/Terraform
- Experience with contact center platforms: Genesys Cloud CX, Avaya, Cisco, Five9
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