Related skills
databases react java kotlin graphql📋 Description
- Lead transformation of Support Tech architecture with scalable solutions across support experiences and agent tooling.
- Define frameworks to guarantee quality, resilience, and scalability of CCaaS and Support Center.
- Develop tech strategies to solve complex challenges across voice, chat, and digital channels.
- Establish guiding technical and delivery principles for the engineering org.
- Mentor engineers, fostering continuous improvement and excellence.
- Build partnerships across lines of business aligning tech with strategic objectives.
🎯 Requirements
- 8-10 years of software engineering with full-stack background.
- Extensive experience with Java, Kotlin, or other OO languages; building customer-facing web apps.
- Strong skills with React, REST, GraphQL.
- Experience leading or influencing large cross-team platform initiatives.
- Proficient with relational databases and alternative data stores.
- Demonstrated ability to deliver and operate business-critical, customer-facing systems with reliability and performance.
🎁 Benefits
- Hybrid work model with in-person collaboration.
- Two days per week in Dublin office.
- Competitive compensation and benefits.
- Total rewards program and benefits overview.
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