Related skills
nlp rag sip webrtc rtp📋 Description
- Lead vision and roadmap for Voice in the CX platform
- Build AI-powered voice experiences for agents and customers
- Align with cross-functional teams (Engineering, Design, GTM)
- Define metrics and iterate post-launch with telemetry
- Monitor competitive voice AI landscape and partner with ISVs
🎯 Requirements
- 8+ years in SaaS Product Management; 4+ years in enterprise voice/CCaaS
- Proven success turning embedded voice into revenue-generating experiences
- Deep tech in Voice: SIP, RTP, WebRTC, NLP, ASR, CTI, IVR
- Experience launching voice/CCaaS with CX focus
- Strong analytical, data-driven prioritization; beta programs and A/B testing
- Excellent cross-functional leadership across global teams
🎁 Benefits
- Medical insurance for employee and family
- Group term and personal accident coverage
- Generous leave and maternity/paternity leaves
- Provident fund and gratuity
- Wellness programs and employee assistance
- Growth and learning opportunities
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