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saas retention ai prompt engineering experimentation📋 Description
- Drive retention by delivering customer value and reducing friction
- Define metrics for retention, engagement, and NPS
- Make AI feel like magic in the product experience
- Bring AI into how we build, not just what we build
- Collaborate with Eng/Design/Marketing/CS to solve customer problems
- Coach PMs and cross-functional partners to raise product thinking
🎯 Requirements
- 8+ years in SaaS Product Management (SMB preferred)
- AI fluent with UX focus; production deployment of LLMs
- Strong communicator; pitch a 12-month vision to executives
- Metrics-driven; comfortable with dashboards and experiments
- Customer-obsessed; ready to engage with customers and support
- Collaborative leader; influence without direct reports
🎁 Benefits
- Hybrid work model: remote plus in-office collaboration
- Generous PTO and comprehensive benefits
- Growth, coaching and professional development
- Inclusive, diverse workplace culture
- Pay transparency with accessible compensation information
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