Principal Product Manager (AgentX Support)

Added
16 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm apis large language models real-time systems workflow orchestration

πŸ“‹ Description

  • Lead AgentX Support from traction to category leadership
  • Define vision, roadmap, and execution for AgentX Support
  • Scale AI-powered customer service across industries
  • Collaborate with design, marketing, and GTM for value framing
  • Build a category-defining product leadership role
  • Drive enterprise impact with AI-powered workflows

🎯 Requirements

  • 10+ years of product management in enterprise software
  • Track record shipping ML/AI products to production
  • Experience with customer support platforms or CRM systems
  • Experience with real-time systems or high-throughput environments
  • Strong systems thinking across APIs, data, models, workflows
  • Ability to operate effectively in ambiguous, fast-moving environments

🎁 Benefits

  • Flexible, trust-oriented culture
  • Vibrant, dynamic work environment with benefits
  • Work with a leading AI-native platform
  • Impact at scale across millions of users
  • Collaboration with senior leaders and cross-functional teams
  • Work-life balance and opportunities to grow
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