Related skills
crm apis large language models real-time systems workflow orchestrationπ Description
- Lead AgentX Support from traction to category leadership
- Define vision, roadmap, and execution for AgentX Support
- Scale AI-powered customer service across industries
- Collaborate with design, marketing, and GTM for value framing
- Build a category-defining product leadership role
- Drive enterprise impact with AI-powered workflows
π― Requirements
- 10+ years of product management in enterprise software
- Track record shipping ML/AI products to production
- Experience with customer support platforms or CRM systems
- Experience with real-time systems or high-throughput environments
- Strong systems thinking across APIs, data, models, workflows
- Ability to operate effectively in ambiguous, fast-moving environments
π Benefits
- Flexible, trust-oriented culture
- Vibrant, dynamic work environment with benefits
- Work with a leading AI-native platform
- Impact at scale across millions of users
- Collaboration with senior leaders and cross-functional teams
- Work-life balance and opportunities to grow
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