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ai apis observability llm orchestration📋 Description
- Define and scale the Agent Platform powering Toast AI agents
- Oversee orchestration, tooling, governance, evaluation, and observability
- Make it easy for Toast product teams to build, launch, and monitor agents
- Collaborate with Engineering, AI/ML, design, and domain product teams
- Partner with customers to understand AI quality
- Own evaluation, observability, and production quality standards
🎯 Requirements
- 8+ years in product management with ownership of technical platforms
- Deep familiarity with LLMs, agent architectures, and tool calling
- Strong fluency with APIs, orchestration layers, memory systems, and protocols
- Experience building developer-facing platforms
- Proven ability to define quality standards and monitor production systems
- Systems thinking; balance short-term enablement with long-term architecture
- Advocate for AI tools to accelerate product discovery and experiences
🎁 Benefits
- Hybrid work model fostering collaboration
- Total rewards include benefits and equity (if eligible)
- Benefits details: https://careers.toasttab.com/toast-benefits
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