Related skills
saas prompt engineering smb llms rag📋 Description
- Own the customer-facing AI experience end-to-end; define and iterate flows.
- Make AI trustworthy; define how it communicates intent and earns trust.
- Set leading indicators: activation, time-to-value, engagement, outcomes.
- Partner with PMs and engineers to ship fast across product surfaces.
- Be opinionated about AI UX; decide where LLMs show up and how to evaluate.
- Use AI to build; enable AI-driven research and rapid prototyping.
🎯 Requirements
- 8+ years in product; SaaS; SMB experience preferred.
- Genuinely AI-fluent; shipped LLM features; prompt engineering, RAG, evals.
- Direct experience building agentic systems (not just AI features).
- Sharp on AI UX; strong opinions on visibility and when to ask permission.
- Metrics-driven; builds input-output-outcome pyramids and dashboards.
- Customer-obsessed about SMB owners; understands their needs.
🎁 Benefits
- Diverse, inclusive culture with growth opportunities.
- Opportunity to work with AI experts on meaningful products.
- Growth and professional development opportunities.
- Hybrid work model with remote flexibility.
- Generous PTO and benefits package.
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