Related skills
saas ai rag llm evals📋 Description
- Own the customer-facing AI experience end-to-end: define flows and ship.
- Make the AI trustworthy; define how it communicates intent.
- Pick leading indicators: activation, time-to-value, weekly engagement.
- Partner with PMs and engineers across product surfaces to ship fast.
- Be opinionated about AI UX; set evaluation bar for agent behavior.
- Use AI to build, not just ship; enable rapid prototyping and iteration.
🎯 Requirements
- 8+ years in product; SaaS experience; SMB experience preferred.
- Genuinely AI-fluent; shipped LLM-powered features; prompt engineering, RAG, evals.
- Direct experience building agentic systems (not just AI features).
- Sharp on AI UX; strong opinions on visibility vs. invisible AI and user delight.
- Metrics-driven; maps inputs to outcomes and reads dashboards.
- Customer-obsessed about SMB owners; understands their needs.
🎁 Benefits
- Hybrid work model: remote + in-person collaboration.
- Generous paid time off and comprehensive benefits.
- Opportunities for career growth and professional development.
- Diverse, inclusive culture with supportive programs.
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