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data analytics customer success saas enablement anaplan📋 Description
- Proactively communicate platform updates and educate customers on new features.
- Partner with CS partners to identify at-risk accounts and design re-engagement strategies.
- Deliver product demos, hands-on training, and enablement sessions across segments.
- Develop scalable adoption resources (guides, tutorials, FAQs) to address challenges.
- Analyze feedback and usage data to identify trends and improve adoption.
- Lead initiatives to drive platform adoption and measurable outcomes.
🎯 Requirements
- 3-5+ years of hands-on Anaplan model-building experience.
- Master Anaplanner certification preferred.
- 8+ years in customer success, consulting, or professional services with a track record in software adoption.
- Excellent facilitation, communication, and presentation skills with sharp attention to detail.
- BA/BS required; MA/MBA a plus.
- Self-starter with ability to manage workload autonomously in a fast-paced environment.
🎁 Benefits
- Remote-friendly culture and global collaboration.
- DEIB commitment and inclusive culture.
- Values-based environment with growth opportunities.
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