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data analytics customer success saas training enablement📋 Description
- Drive customer success by maximizing platform adoption
- Serve as strategic advisor to unlock value and aid renewals
- Promote new features and data-driven adoption strategies
- Deliver demos, training, and enablement across customers
- Create scalable adoption resources (guides, tutorials, FAQs)
- Use analytics to monitor adoption health and risks
🎯 Requirements
- 3–5+ years hands-on Anaplan model-building
- Master Anaplanner certification preferred
- 8+ years in customer success, consulting, or services
- Strong understanding of complex planning functions
- Experience in SaaS, knowledge transfer sessions
- Excellent facilitation and communication skills
- BA/BS required; MA/MS a plus
- Self-starter with autonomous work style
🎁 Benefits
- Winning culture with growth and recognition
- Values-based, collaborative environment
- Commitment to diversity, equity, inclusion, belonging
- Support for reasonable accommodations in hiring
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