Principal Partner Success Implementation Engineer

Added
8 days ago
Type
Full time
Salary
Salary not provided

Related skills

integrations saas apis cloud architectures reference architectures

πŸ“‹ Description

  • Shapes partner implementation strategy, governance, and scalable adoption.
  • Defines standards, reference architectures, and readiness frameworks.
  • Leads the most complex cross-partner escalations and guides product direction.
  • Mentors senior and mid-level engineers; sets operating rhythms for implementation excellence.
  • Owns metrics for time-to-value and adoption health; partners with exec stakeholders to drive systemic improvements.

🎯 Requirements

  • 7+ years in implementation/solutions engineering or similar.
  • Expertise diagnosing complex issues across integrations, APIs, and deployments.
  • Excellent communication for diverse executive audiences.
  • Proven project leadership and cross-functional collaboration.
  • Willing to travel up to 20% regionally (some international travel).
  • Experience partnering with channel/reseller organizations.

🎁 Benefits

  • NICE-FLEX hybrid model: 2 days in office, 3 days remote.
  • Global company with internal career opportunities.
  • Inclusive workplace and equal opportunity employer.
  • Opportunities to work with AI, cloud, and digital innovations.
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