Related skills
forecasting data analysis financial modeling sql data visualizationπ Description
- Build ROI and cost-effectiveness frameworks for CS tech.
- Analyze support models, AI impact, and unit economics.
- Own CS tech cost forecasts, PO approvals, and vendor spend tracking.
- Maintain budgeting, forecasting, and long-range planning models.
- Analyze vendor negotiations to secure pricing and contract terms.
- Collaborate cross-functionally on CS initiatives like new product launches and efficiency tracking.
π― Requirements
- 10+ years in strategic finance, IB, consulting, or rigorous strategy.
- Grit, ownership, resilience; able to prioritize in fast-paced env.
- Executive presence; translate ops concepts into financial insights; influence leaders.
- Superior financial modeling; build frameworks, stress-test assumptions.
- Thrives in ambiguity; deliver actionable, business-impacting recommendations.
- Familiarity with SQL or willingness to learn; analyze large datasets for exec narratives.
- Preferred: data visualization tools; program economics or tiered service models.
- Experience at a scaled marketplace or global CS ops is a plus.
π Benefits
- Remote eligible; occasional office visits as needed.
- Bonus, equity, benefits, and Employee Travel Credits.
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