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crm forecasting data analysis dashboards go-to-market modeling📋 Description
- Lead APAC CS Operations; drive post-sales process improvements.
- Analyze ops; implement initiatives to boost productivity, forecast accuracy, and visibility.
- Oversee design/implementation/optimization of post-sales tools and processes.
- Deliver data-driven insights via analysis, reporting, and dashboards; ensure CRM accuracy.
- Monitor pipeline metrics (renewals, forecast); align with churn and expansion targets; manage risks.
🎯 Requirements
- 10+ years in customer success/renewals/post-sales ops in fast-growth firms.
- Enterprise tech/SaaS experience preferred.
- Strong forecasting, health metrics, and reporting skills.
- Cross-functional collaboration with GTM teams.
- Go-to-market modeling, territory planning, and goal setting.
- Excellent analytical skills; manage KPIs, productivity, and outcomes.
🎁 Benefits
- Winning culture with recognition and growth opportunities.
- Global APAC exposure and cross-functional collaboration.
- Commitment to DEIB and inclusive workplace.
- Reasonable accommodation for applicants with disabilities.
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